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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Alliance Data Card Services - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/27/2017
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2495408
Date Received5/27/2017
ProductDebt collection
Sub-ProductCredit card debt
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint Narrative1. I dispute d an amount of {$310.00} last year and was told it would be refunded to my account because I never received the item and it never was. 2. Here lies th e issue and below are the refunds that should be on my account because customer servic
Company (To Which The Complaint Relates)Alliance Data Card Services
StateMD
Zip Code211XX
Any comments on this complaint?

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