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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/27/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2495799
Date Received5/27/2017
ProductStudent loan
Sub-ProductPrivate student loan
IssueDealing with your lender or servicer
Sub-IssueDon't agree with the fees charged
Consumer Complaint NarrativeI started to pay more toward my variable interest rate private loan and for the last 3 payments, my interest rate has been increased. It 's as though they see that I 'm starting to pay more and are each subsequent payment increasing the rate to discour
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateDC
Zip Code200XX
Any comments on this complaint?

Otros registros de este dataset

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