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Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 5/27/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2495384 |
Date Received | 5/27/2017 |
Product | Checking or savings account |
Sub-Product | Checking account |
Issue | Closing an account |
Sub-Issue | Can't close your account |
Consumer Complaint Narrative | I have called capital one 3 times requesting that my account be taken off of the hold and deleted from my record. They 're saying that they ca n't do that because of the hold. I have XXXX refund trying to go through, but it ca n't as it 's frozen. Tha |
Company (To Which The Complaint Relates) | CAPITAL ONE FINANCIAL CORPORATION |
State | LA |
Zip Code | 706XX |
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