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Utah System Of Higher Education - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/27/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | No |
Consumer Disputed? | Yes |
Complaint Id | 2238012 |
Date Received | 12/6/2016 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with my lender or servicer |
Sub-Issue | Trouble with how payments are handled |
Consumer Complaint Narrative | XXXX has prevented me from accessing my account and making an interest-payment for the year 2016. I 've contacted them over-the-phone and they are in disarray, do n't know how to calculate the interest and do n't know what is wrong with their website. Aft |
Company (To Which The Complaint Relates) | Utah System of Higher Education |
State | AZ |
Zip Code | 857XX |
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