Pnc Bank N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Pnc Bank N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/26/2017
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2495340
Date Received	5/26/2017
Product	Checking or savings account
Sub-Product	Checking account
Issue	Problem caused by your funds being low
Sub-Issue	Overdrafts and overdraft fees
Consumer Complaint Narrative	I called into the PNC call center about an overdraft fee. I was sent to the escalation department. I spoke to XXXX XXXX she was rude and unhelpful. I ask to speak to a supervisor. She rudely said to me " that the overdraft fee would not be refunded
Company (To Which The Complaint Relates)	PNC Bank N.A.
State	DE
Zip Code	197XX