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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 6/2/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2500322 |
Date Received | 6/2/2017 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with your lender or servicer |
Sub-Issue | Trouble with how payments are being handled |
Consumer Complaint Narrative | Navient student loans is making it next to impossible to receive an income based repayment plan. I have tried several times over the past 5 months to properly enroll in the plan. They seem to have excuses each time I speak to them about why something was |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | HI |
Zip Code | 967XX |
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