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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/6/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3092772 |
Date Received | 12/6/2018 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with your lender or servicer |
Sub-Issue | Received bad information about your loan |
Consumer Complaint Narrative | Since I have graduated I have payed for my loan. However, When my student loan was moved to Navient I believe that my student loan has not decreased and when I asked about XXXX loan forgiveness my answers to my question were not in the best interest of m |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | IL |
Zip Code | 604XX |
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