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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Nationstar Mortgage - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/29/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2950023
Date Received6/29/2018
ProductMortgage
Sub-ProductFHA mortgage
IssueTrouble during payment process
Consumer Complaint NarrativeI've asked multiple times for copies of the paperwork that show the scheduled sale of my home has been cancelled. My loan is current. Mr. Cooper has refused to provide those. I continue to be harassed by their actions as servicer and inability to provide
Company (To Which The Complaint Relates)NATIONSTAR MORTGAGE
StateTX
Zip Code773XX
Any comments on this complaint?

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