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Experian Information Solutions Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 7/23/2015 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1483445 |
Date Received | 7/23/2015 |
Product | Credit reporting |
Issue | Credit monitoring or identity protection |
Sub-Issue | Billing dispute |
Consumer Complaint Narrative | We paid for a one-time credit score from Experian and were signed up for a recurring service without our knowledge. Our account numbers are XXXX and XXXX. We are asking for a refund of all charges ( two months have not been refunded at this time ) which a |
Company Public Response | Company chooses not to provide a public response |
Company (To Which The Complaint Relates) | Experian Information Solutions Inc. |
State | AZ |
Zip Code | 860XX |
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