Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/29/2015
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1398441
Date ReceivedI made many attempts to work this out with XXXX. Representatives said they would send me an itemized list of the charges
Productbut they never did. It was later given to a collection agency
Sub-Productbut I do not owe anything as far as I know. If the reason for the charges were given
IssueI would understand what I am paying. But
Sub-Issueif they were misinformed about the equipment
Consumer Complaint NarrativeI believe these charges are misplaced."
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)ERC
StateNY
Zip Code10977
Any comments on this complaint?