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Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/6/2016 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 2236921 |
Date Received | 12/6/2016 |
Product | Mortgage |
Sub-Product | Conventional fixed mortgage |
Issue | Loan modification,collection,foreclosure |
Consumer Complaint Narrative | I have been going through the hardship process with CITI for over 11 months. Every time I submit documents I receive an email telling me they have everything they need. After a few weeks I receive another email telling me they need more information. I hav |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | PA |
Zip Code | 193XX |
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