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Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/5/2019 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3117402 |
Date Received | 1/5/2019 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Problem with a purchase shown on your statement |
Sub-Issue | Card was charged for something you did not purchase with the card |
Consumer Complaint Narrative | My card was charged with something i did not purchase. I contact the credit card company and they said they were looking into it. In the mean time don't do anything. After a couple of months of this happening several times the issued was resolved but the |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | CITIBANK, N.A. |
State | MA |
Zip Code | 024XX |
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