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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Carrington Mortgage Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/29/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1398136
Date Received5/29/2015
ProductMortgage
Sub-ProductConventional fixed mortgage
IssueLoan servicing, payments, escrow account
Consumer Complaint NarrativeI have been disputing fees and miss applied payments with Carrington Mortgage Services since XX/XX/XXXX. I was instructed that I need to wright a letter of dispute and submit it to Carrington for research, to be able to correct the miss applied payments,
Company (To Which The Complaint Relates)CARRINGTON MORTGAGE SERVICES, LLC
StateCO
Zip Code802XX
Any comments on this complaint?

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