Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	8/28/2015
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	1541733
Date Received	8/28/2015
Product	Bank account or service
Sub-Product	Other bank product/service
Issue	Making/receiving payments, sending money
Consumer Complaint Narrative	Homeowner filed a claim with his insurance company for damages to the home. Insurance company issued a check made payable to both the bank ( mortgage holder ) and homeowner to pay the claim. Both homeowner and bank needed to be signed on back of check for
Company Public Response	Company chooses not to provide a public response
Company (To Which The Complaint Relates)	BANK OF AMERICA, NATIONAL ASSOCIATION
State	PA