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American Express Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 6/1/2015 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1401003 |
Date Received | 6/1/2015 |
Product | Credit card |
Issue | Closing/Cancelling account |
Consumer Complaint Narrative | In 2013 I was having some trouble making all the required payments on my consumer loans. I contacted American Express to discuss arranging a payment plan. I realized that I had accumulated a large number of points on my XXXX Amex card, that I also hoped c |
Company (To Which The Complaint Relates) | AMERICAN EXPRESS COMPANY |
State | VA |
Zip Code | 223XX |
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