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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/1/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2893322
Date Received5/1/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueClosing an account
Sub-IssueCompany closed your account
Consumer Complaint NarrativeI've already complained about the issue that led up to this but now Wells Fargo is reporting wrong information to XXXX and my other bank about debit card claims they investigated and found in my favor then decided to reverse. They're apparently reporting
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)WELLS FARGO & COMPANY
StateCA
Zip Code945XX
Any comments on this complaint?

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