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Roundpoint Mortgage Servicing Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/25/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2650928 |
Date Received | 8/25/2017 |
Product | Mortgage |
Sub-Product | FHA mortgage |
Issue | Trouble during payment process |
Consumer Complaint Narrative | I have tried to resolve my escrow account with roundpoint mortgage mutilple times. They took over servicing in XX/XX/XXXX of 2015 and did not pay the second parcel. They refuse to fix the situation and I do n't know how to get this resolved. |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | RoundPoint Mortgage Servicing Corporation |
State | IL |
Zip Code | 601XX |
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