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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Performant Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/4/2015
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1640027
Date Received11/4/2015
ProductDebt collection
Sub-ProductFederal student loan
IssueImproper contact or sharing of info
Sub-IssueContacted me after I asked not to
Consumer Complaint NarrativeI do not have a direct line at work. I work for a company that has busy phone lines consistently from opening to closing. There is one person that operates a switchboard and transfers calls to the perspective parties. I have asked Performant Recovery more
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)Performant Financial Corporation
StateCA
Zip Code900XX
Any comments on this complaint?

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