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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 7/10/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2569619 |
Date Received | 7/10/2017 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with your lender or servicer |
Sub-Issue | Trouble with how payments are being handled |
Consumer Complaint Narrative | I have a problem with Navient Student Loans. I applied for and received a XXXX XXXX XXXX discharge with XXXX, as per the rules of the Department of Education. Navient continues to show on my credit report as open, and when I call them the give me the |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | FL |
Zip Code | 338XX |
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