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Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau
Tags | Older American, Servicemember |
---|---|
Consumer Consent Provided? | Consent provided |
Complaint Submitted Via | Web |
Date Sent To Company | 12/24/2017 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2763472 |
Date Received | 12/24/2017 |
Product | Mortgage |
Sub-Product | Conventional home mortgage |
Issue | Applying for a mortgage or refinancing an existing mortgage |
Consumer Complaint Narrative | We have been working with XXXX XXXX XXXX XXXX for almost 7 months to complete a re-fi cash-out on a small vacation property. Our credit scores are exceptional and financials impeccable. Wells Fargo has either lost, misplaced or had documents expire which |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | WELLS FARGO & COMPANY |
State | TX |
Zip Code | 773XX |
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