Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/16/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2782928
Date Received	After reviewing the modification
Product	{$31000.00} was added to the principle of my loan and my interest rate was 3.75 %
Sub-Product	not the 3.0 % I was given at the event in XXXX. This means with the {$28000.00} I had already paid in
Issue	I was only three payments behind
Sub-Issue	the third coming because of the time it took to process my loan modification.
Consumer Complaint Narrative	it was under duress and my {$28000.00} has disappeared. I assume it was consumed by excessive fees and closing cost for this modification that was totally unnecessary. I have attached the cover page of the loan modification to show the cost."
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	WELLS FARGO & COMPANY
State	FL
Zip Code	346XX