Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Wells Fargo & Company - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/21/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3107174
Date Received12/21/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueBanking errors
Consumer Complaint NarrativeToday, XX/XX/2018, I spoke with a Wells Fargo Bank representative. There were unauthorized transactions on our bank account. I disputed them, and read my email today. It said investigation was complete and I would get a letter explaining more about it. Af
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)WELLS FARGO & COMPANY
StateMN
Zip Code564XX
Any comments on this complaint?