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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/3/2015 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1678926 |
Date Received | The balance is in fact XXXX and the past due is XXXX. I spoke with XXXX at XXXX central on XXXX XXXX |
Product | 2015 and XXXX assured me the appropriate credit bureau correction forms were being sent immediately to all XXXX bureaus. That was a lie. None of the XXXX bureaus have received the updated information. As a result |
Sub-Product | I am suffering damage to my credit report and score as I attempt to purchase a home with a mortgage. It has been a full NINETY THREE days since this account has been paid in full. That is more than twice the 45 day maximum time frame allowed. I have made |
Issue | I have been on hold today for XXXX minutes. I have settled XXXX accounts after my divorce |
Sub-Issue | and Synchrony Belk is the single only creditor that is not reporting properly. At this point |
Consumer Complaint Narrative | I demand to have my credit file accurately updated immediately. The CFPB exists to protect consumers from practices such as this." |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | AL |
Zip Code | 352XX |
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