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Synchrony Financial - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 11/5/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3065878 |
Date Received | 11/5/2018 |
Product | Credit reporting, credit repair services, or other personal consumer reports |
Sub-Product | Credit reporting |
Issue | Problem with a credit reporting company's investigation into an existing problem |
Sub-Issue | Investigation took more than 30 days |
Consumer Complaint Narrative | On XX/XX/2018 XXXX XXXX and XXXX XXXX were sent letters of validation via certified mail. The return receipts show XXXX XXXX 's letter was received by XX/XX/2018 and XXXX XXXX letter was received by XX/XX/2018. I heard no response from XXXX XXXX until X |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | SYNCHRONY FINANCIAL |
State | SC |
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