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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Suntrust Banks, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/29/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3086621
Date Received11/29/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueClosing an account
Sub-IssueFunds not received from closed account
Consumer Complaint NarrativeI sent the email below with the appropriate documents attached to Suntrust board of directors and was contacted by a XXXX XXXX from Suntrust Bank who informed me I need a Hold Harmless Form from XXXX XXXX XXXX that issued the cashier 's check. I went to
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)SUNTRUST BANKS, INC.
StateGA
Zip Code300XX
Any comments on this complaint?

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