Home » Open Data » United States » Companies & Businesses » Consumer Complaint Database at the Consumer Financial Protection Bureau » Navient Solutions, Llc.
Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 10/16/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3048132 |
Date Received | 10/16/2018 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Dealing with your lender or servicer |
Sub-Issue | Received bad information about your loan |
Consumer Complaint Narrative | Between XX/XX/XXXX and XX/XX/XXXX Sallie Mae, now Navient, outsourced customer service calls to XXXX. During that time period, those customer service reps repeatedly informed me my loans were eligible for the Public Service Loan Forgiveness Program when t |
Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
State | AZ |
Zip Code | 856XX |
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