Home » Open Data » United States » Companies & Businesses » Consumer Complaint Database at the Consumer Financial Protection Bureau » Jpmorgan Chase & Co.

Consumer Complaint Database at the Consumer Financial Protection Bureau

Search in:
Show results containing...

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/22/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2997228
Date Received8/22/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueFees or interest
Sub-IssueCharged too much interest
Consumer Complaint NarrativeI believe Chase is violating federal law in how payments are applied. According to the Credit Card Act of 2009, lenders are required to apply payments in excess of the minimum payment to the balance with the highest interest rate first. This hasnt happen
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateTN
Zip Code37067
Any comments on this complaint?

Other entries in this dataset

Open Data by Country