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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Hsbc North America Holdings Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/4/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1502556
Date Received8/4/2015
ProductDebt collection
Sub-ProductCredit card
IssueCont'd attempts collect debt not owed
Sub-IssueDebt was discharged in bankruptcy
Consumer Complaint NarrativeHSBC Bank USA sent me a letter offering to charge-off and settle my account. I paid them the requested {$2900.00} and the check was cashed before the expiration date of the offer. I have now been turned over to a debt collection agency ( XXXX XXXX XXXX ).
Company (To Which The Complaint Relates)HSBC NORTH AMERICA HOLDINGS INC.
StateNY
Zip Code100XX
Any comments on this complaint?

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