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Homebridge Financial Services, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 11/4/2015 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | No |
Complaint Id | 1640422 |
Date Received | 11/4/2015 |
Product | Mortgage |
Sub-Product | Conventional fixed mortgage |
Issue | Loan servicing, payments, escrow account |
Consumer Complaint Narrative | I received notice around the XXXX of XXXX that HomeBridge Financial Services had purchased my mortgage and would be servicing my loan. In this notification it stated that I would need to start sending my mortgage payment to them starting XXXX XXXX, 2015. |
Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
Company (To Which The Complaint Relates) | HOMEBRIDGE FINANCIAL SERVICES, INC. |
State | UT |
Zip Code | 840XX |
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