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Home Point Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 5/16/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 2907810 |
Date Received | 5/16/2018 |
Product | Credit reporting, credit repair services, or other personal consumer reports |
Sub-Product | Credit reporting |
Issue | Problem with a credit reporting company's investigation into an existing problem |
Sub-Issue | Their investigation did not fix an error on your report |
Consumer Complaint Narrative | Starting on the evening of Friday, XX/XX/XXXX through Sunday, XX/XX/XXXX I attempted to go online and call Homepoint Financial to make my mortgage payment for XXXX. The online system did not recognize my account number after multiple attempts. The automat |
Company (To Which The Complaint Relates) | Home Point Financial Corporation |
State | MD |
Zip Code | 207XX |
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