Higher Education Student Assistance Authority (Hesaa) - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Higher Education Student Assistance Authority (Hesaa) - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/7/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2899497
Date Received	However
Product	and the bigger problem here is
Sub-Product	that the negative on my credit report ALSO showed up on my sister 's credit report. My sister is NOT a cosigner. My mother is my cosigner. My sister should not have any involvement with my student loan or financial obligation. The funds were distributed
Issue	not hers. When on the HESAA/XXXX online portal
Sub-Issue	there is no mention of her name anywhere to be found to indicate her involvement with my student loan. As mentioned
Consumer Complaint Narrative	my mother is my cosigner and aware of the responsibilities that come from being a cosigner."
Company (To Which The Complaint Relates)	HIGHER EDUCATION STUDENT ASSISTANCE AUTHORITY (HESAA)
State	CA
Zip Code	900XX