Doan Solutions - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 3/18/2019 |
Company Response To Consumer | Closed with monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3176077 |
Date Received | 3/11/2019 |
Product | Student loan |
Sub-Product | Federal student loan servicing |
Issue | Struggling to repay your loan |
Sub-Issue | Can't get other flexible options for repaying your loan |
Consumer Complaint Narrative | On XX/XX/2019 I contacted Doan Solutions in order to see if I can get help to pay my student loans off through a forgiveness plan since I am a a XXXX worker. XXXX XXXX XXXX ext. XXXX whom I spoke me assured me that a fee of {$990.00} was needed in order t |
Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
Company (To Which The Complaint Relates) | DOAN SOLUTIONS |
State | NY |
Zip Code | 105XX |
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