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Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 1/27/2019 |
Company Response To Consumer | Closed with non-monetary relief |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3134483 |
Date Received | 1/27/2019 |
Product | Credit card or prepaid card |
Sub-Product | General-purpose credit card or charge card |
Issue | Problem with a credit reporting company's investigation into an existing problem |
Sub-Issue | Difficulty submitting a dispute or getting information about a dispute over the phone |
Consumer Complaint Narrative | I have a capital one student credit card and it was lost then used and the person ran my bill up and maxed it. I tried telling them ( capital one ) this and they just said I needed to pay it back. I shouldnt have to pay it back if I didnt use it and theft |
Company (To Which The Complaint Relates) | CAPITAL ONE FINANCIAL CORPORATION |
State | GA |
Zip Code | 304XX |
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