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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/13/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1735241
Date Received1/10/2016
ProductCredit card
IssueCustomer service / Customer relations
Consumer Complaint NarrativeMy complaint involves Capital One. Originally, this was a GM credit card, previous to Capital One acquiring the account. Once this account was acquired by Capital One, I experienced constant problems with this company. There are several issue 's with this
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateGA
Zip Code305XX
Any comments on this complaint?

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