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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Capital One Financial Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company10/7/2018
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3039783
Date Received10/7/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueFees or interest
Sub-IssueProblem with fees
Consumer Complaint NarrativeMy capital one credit card was recently subject to multiple cash withdrawals, without my authorization. Each instance of theft also incurred a {$10.00} cash advance fee. I received a refund for all charges, except for over {$300.00} in advance fees. I rec
Company (To Which The Complaint Relates)CAPITAL ONE FINANCIAL CORPORATION
StateGA
Zip Code301XX
Any comments on this complaint?

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