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Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 8/6/2015 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | Yes |
Complaint Id | 1500841 |
Date Received | 8/4/2015 |
Product | Mortgage |
Sub-Product | Conventional fixed mortgage |
Issue | Loan servicing, payments, escrow account |
Consumer Complaint Narrative | XXXX XXXX, XXXX Bank of America XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Attn. : XXXX XXXX, XXXX XXXX Mortgage Payoff Dept. : Consumer Complaint Division Re : BoA Mortgage number : XXXX Dear XXXX XXXX, I obtained your name from XXXX XXXX, who was with the Bank |
Company Public Response | Company chooses not to provide a public response |
Company (To Which The Complaint Relates) | BANK OF AMERICA, NATIONAL ASSOCIATION |
State | DE |
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