Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Bank Of America, National Association - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/8/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3069081
Date Received	11/8/2018
Product	Credit card or prepaid card
Sub-Product	General-purpose credit card or charge card
Issue	Problem with a purchase shown on your statement
Sub-Issue	Card was charged for something you did not purchase with the card
Consumer Complaint Narrative	I received a piece of mail that resembled a document from Bank of America. I was suspicious of the piece of mail because I do not have a Bank of America bank account nor have I ever opened a bank account under my truncated name. I also noticed that the ma
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	BANK OF AMERICA, NATIONAL ASSOCIATION
State	CA
Zip Code	951XX