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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ally Financial Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company12/5/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2746398
Date Received12/5/2017
ProductVehicle loan or lease
Sub-ProductLoan
IssueStruggling to pay your loan
Sub-IssueDenied request to lower payments
Consumer Complaint NarrativeXX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ... $ XXXXper month ... wife has XXXX and was XXXX..i had to take care of all bills.
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)ALLY FINANCIAL INC.
StateAZ
Zip Code85244
Any comments on this complaint?

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